Leading Professional Services Firm Bolsters Team Diversity and Smashes Quarterly Revenue Targets

Build highly effective, diverse teams

According to McKinsey, companies found in the top quartile for ethnic and racial diversity in management were 35% more likely to have financial returns above their industry mean. Diversity is not a vanity metric, it’s a performance indicator.

When a leading professional services firm reached out to Pillar, they were consistently missing their diversity targets and knew that bias, both conscious and unconscious, in their interview process was making it difficult to build a high-performing, diverse team. One of the first and most important steps they took to increase transparency throughout their interview process was to start recording their interviews.

“With Pillar, we’ve increased our hiring of diverse candidates by 59% in just two quarters. And we are seeing immediate impact on revenue.”
-Michelle: Head of DEI

43% of new hires in Q2 were diverse

By using AI-generated, skills-based video highlight reels that are shareable amongst team members, Hiring Managers can now advocate for the right candidates. Hiring teams are also leveraging Pillar’s Interview Guides to serve recommended questions based on skills needed for the role, reducing bias and standardizing the interview process for each and every candidate.

“Pillar helps me to be intentional and consistent with the way I interview. I now have the confidence to go to bat for diverse candidates, moving from “I really like them” to “they are the best candidate, and here’s why,” said Jermaine, a Hiring Manager at the company. “We’re also using Pillar’sInterviewer Coaching to detect and flag potential moments of bias or concern within a given interview.”

To download this case study in PDF form, click here.

Pillar is helping teams ensure diverse candidates aren’t being disqualified. Ready to see how? Schedule a demo.