In November of 2022, the world woke up to artificial intelligence (AI). Before OpenAi's ChatGPT launched only a rare few high-tech individuals understood the technology. AI hadn't even been in the collective consciousness outside of a few movies that futuristically predicted the rise of "the machines." The Terminator series was probably the most famous portrayal of AI gone rogue. But others like The Matrix, Ex Machina, A Space Odyssey, and the television drama Westworld all touched on the possibilities of a technological future gone awry.

Despite these dystopian predictions, AI has become more of a reality than anyone could have ever anticipated, and it's been a force for good. AI has brought about amazing advancements in the way we learn, think, and process information. In fact, AI is now impacting every industry – from healthcare to finance and even human resources (HR).

AI for HR professionals is revolutionizing the way companies manage their employees and handle HR processes. With AI, HR teams can better understand employee needs and preferences, make more informed hiring decisions, and improve overall efficiency. One particular aspect of AI that has been gaining popularity in the HR world is generative AI.

Generative AI in HR involves the use of algorithms and machine learning to create original content, such as text or images. This technology allows HR teams to automate tasks such as resume screening, candidate matching, and even employee feedback generation. These generative tools allow companies to improve hiring decisions with tools like interview intelligence, and remove hours of emails with automated interview scheduling.

Generative AI for HR: Use Cases

Here are several examples of how generative AI is being used in HR today:

- Candidate Matching: With the help of AI, HR teams can now identify the most suitable candidates for open positions by analyzing resumes and job descriptions. This not only saves time but also ensures that companies are making data-driven hiring decisions.

- Employee Feedback Generation: Gathering employee feedback can be a time-consuming process, but with generative AI, HR teams can easily generate feedback reports based on employee surveys and performance evaluations. This allows companies to identify areas of improvement and address any concerns in a timely manner.

- Employee Onboarding: Through chatbots and virtual assistants powered by AI, new employees can now be onboarded seamlessly. These tools can answer frequently asked questions, provide company information, and even assist with training and development.

However, the impact of generative AI goes way beyond just streamlining HR processes. It also has the potential to reduce bias in hiring decisions and improve workplace diversity. By removing human subjectivity from the process, generative AI can help companies hire based on qualifications and skills rather than factors like gender or race.

The Future of AI in HR

As AI technology continues to advance, its impact on the HR world will only grow. Some experts predict that within the next few years, HR tasks such as performance evaluations may be fully automated by AI algorithms. This could ultimately lead to a more efficient and fair workplace, where employees are evaluated based on their actual performance rather than subjective opinions.

AI Tools For Recruitment

One question that seems to be on the collective consciousness of today's employees is, "Will AI take my job?" And, the answer to this is- "It depends on what you do." AI in general cannot replace a human, but it will change the landscape of the job market over the next decade. We can say for certain that AI will most likely replace jobs that are redundant, repetitive, and don't require much critical thinking. However, when it comes to HR professionals and the hiring process, AI is not here to take your job- but rather make it more efficient and equitable.

AI for HR professionals is currently reshaping everything from how we hire to how we manage teams and employees. AI interview tools like Pillar are empowering hiring teams with better candidate data through interview intelligence. AI tools for recruitment like Paradox's Olivia, and HireEZ's AI candidate sourcing are streamlining HR processes and reducing time-to-hire for companies.

With the advancements in natural language processing (NLP) and machine learning, AI can analyze resumes, cover letters, and job descriptions to match the most suitable candidates for open positions. HR AI software can analyze huge amounts of data quicker than a human can and with similar accuracy. This means that the best-fit candidates for a job can be identified within minutes rather than spending hours manually sifting through resumes.

Additionally, AI interview tools like Pillar are helping companies eliminate bias in the hiring process by providing interview questions that are unbiased and based on job-related skills. This not only helps to make fair and equitable hiring decisions but also leads to a more diverse workplace.

Examples Of AI in HR

So we've talked about the benefits of AI in HR- now let's talk about different examples of AI in HR. HR AI tools offer the entire spectrum of solutions from finding employees and managing them, all the way to offboarding them. The list of Best HR AI tools is literally hundreds of platforms long- so here's a short list of recruiting and onboarding tools to streamline your search:

- HireEZ

- Paradox.ai's Olivia

- Pillar (shameless plug!)

- Lever

- BambooHR

When you're hiring, you need to make sure that you're finding the right people. Finding the right people involves more than just matching skills to job descriptions. It's about understanding the cultural fit, and growth potential, and aligning individual aspirations with the company's mission. A thoughtful hiring process involves:

- Defining the Job: The first step is to define the job role in detail, including responsibilities, required skills, and qualifications. This provides a clear basis for assessing candidates.

- Casting a Wide Net: Use various recruitment channels to attract diverse talent, including job boards, social media, and networking events.

- Leveraging AI Tools: AI tools, like Pillar, can streamline the screening process by analyzing resumes and cover letters for key qualifications and skills, saving time and reducing bias.

- Assessing Cultural Fit: Consider the candidate's values, attitudes, and potential to gel with the company culture. This is as important as their skill set.

- Engaging in Skillful Interviews: An interview is a crucial step to evaluate a candidate's suitability. Use tools like Pillar to derive interview intelligence, ensuring unbiased and skill-based questioning.

- Checking References: A thorough background check and talking to references can confirm a candidate's past performance and suitability.

- Making an Attractive Offer: Once you've found the right candidate, make an offer that is competitive and includes clear terms of employment.

It's much the same with employee management and offboarding. In any case, having the right "stack" of tools for the job can mean the difference between success and failure.

HR AI Tools List

As you've seen, AI in HR examples can be extremely beneficial to your team. HR AI tools/ examples not related to recruiting are also helping HR professionals in other areas, such as employee retention and engagement. Some notable examples include:

- Culture Amp provides insights and analytics on employee engagement, turnover rates, and company culture through surveys.

- Humu uses data to personalize recommendations for employees to improve their work experience.

- 15Five offers performance management software that helps managers provide regular feedback, track goals, and engage with employees.

- IBM Watson offers a range of HR AI solutions, including candidate sourcing and onboarding tools, performance management software, and employee engagement platforms.

On a personal note, IBM's Watson was my first true exposure to AI. IBM's Watson, named after the company's founder, Thomas J. Watson, was groundbreaking AI technology when it was introduced. It gained fame by winning the quiz show "Jeopardy!" in 2011, showcasing its natural language processing (NLP) and machine learning (ML) skills. Since then, Watson has evolved into a versatile tool powering various real-world applications, from healthcare to HR. Its unmatched ability to analyze vast amounts of data sets it apart in the industry.

Today, ChatGPT is available to anyone with an internet connection, and the integrations and use cases for HR professionals are endless. AI for HR professionals can write emails and customize them to individuals, make candidate/ interviewer introductions, and even provide training materials to employees. With HR AI tools like Watson and ChatGPT, you can streamline your workload, improve employee engagement, and make smarter decisions for your team and company.

In conclusion, the possibilities are endless with AI. We've only seen the first small wave of innovation. Our team is currently using AI to decrease hiring costs, lower employee turnover, and create a more objective interview environment for candidates of all backgrounds through interview intelligence.

If you've been struggling to find AI solutions that fit your HR needs, don't worry- we've got you covered. Book a demo to chat with someone from our team and see how Pillar's AI-powered recruiting software can revolutionize your hiring process.