Best Interview Platforms

The COVID-19 pandemic rapidly shifted the world to remote work, making online interview platforms the only way to assess and recruit candidates effectively. This sped up the transition to virtual interviews and also reshaped inefficient hiring processes that many companies were ready to abandon. Although the pandemic was a massive tragedy, one we hope never to repeat, it fundamentally transformed how companies approach talent acquisition for the better. This evolution brought about a renewed focus on diversity, skills-based hiring, and structured interviews which create fair and objective evaluations for all candidates. It also gave us new tools to create better candidate assessments and more equitable hiring processes.

The best interview platforms are also contributing to the efficiency of hiring teams. Faster time-to-hire, lower cost-per-hire, and better quality-of-hiring shows these tools are working! The most common interview platforms are saving recruiters up to 14 hours per role by automating many aspects of the process that don't require a human touch. This means that recruiters can focus their time and energy on building relationships with candidates and making better hiring decisions.

But, these platforms are more than just tools; they've created a complete ecosystem for hiring efficiency and equality. With features like blind resume review, AI-powered candidate sourcing, and interview intelligence companies have a more comprehensive view of talent than ever before. These ecosystems offer interview insights that allow a deeper connection with applicants and break down barriers that may hold back candidates from traditionally underrepresented groups.

So you can visualize this revolutionary shift, let's take a high-tech hiring process and break it down step by step. Today, an opening is posted and the job description is scanned automatically by applicant tracking software or AI-sourcing tools. The sourcing software then finds people who fit the role and places them into a pool so that they can be qualified and interviewed. During the interview, interview intelligence software piggybacks on the video interview platform and allows real-time candidate skills assessment and feedback. Once the interview process is complete, onboarding tools help ensure that the new hire is successful and up to speed as quickly as they can be.

Now, I realize that I've left out much of the minutia, but you get the point. These tools are allowing companies to do what they would have done anyway, just be faster and with half the steps. And it's not only about time and cost savings - structured interviews also lead to better outcomes for candidates as well. All in all, the advancement of these platforms combined with the rapid adoption of them has introduced a higher level of fairness and efficiency into talent acquisition strategies. These platforms have set a new standard for hiring, emphasizing the importance of diversity, efficiency, and the overall quality of the hiring process. As we move forward, it is clear that these "smart tools" will continue to shape the future of recruitment.

Best Video Interview Software

When we use the term "Best video interview software," we use it subjectively. The reality is the best video AI and interview platforms are the solutions that work best for you. There are many options available, and the results you get all depend on your specific needs, objectives, and priorities.

So, let's dive into how to choose from the best virtual interview platforms and find the right one for your team. Choosing from among the more than 160 (168 last time I checked G2) video interview platforms is no small task. There are potentially hundreds of factors to consider - but here are the top 10:

1. Simple user interface: The best video interview software should be easy to use, both for recruiters and candidates. User-friendly interfaces mean faster adoption and happier users.
2. Integrates with recruitment tech: Your video interview software should integrate with your current recruitment tech stack. This integration will make your hiring process smoother and more efficient.
3. Affordable: This is a relative factor as every recruiting team has a different budget. But, the best video interview software should have options for all budgets.
4. Customizable: Every team recruits differently; choose an interview platform that allows customization to fit your unique process and needs.
5. Mobile-friendly: With modern-day work flexibility, candidates expect to be able to complete interviews on their mobile devices. Ensure that the platform you choose is mobile-friendly.
6. Great candidate experience: A positive candidate experience (CX) is critical for a successful recruitment process. Choose an interview platform that provides a smooth and seamless experience for candidates.
7. Offers different types of interviews: Not every role requires the same type of interview - choose a platform that offers options like one-way video, live video, and panel interviews.
8. Data privacy and security: With sensitive candidate information at stake, it's crucial to choose a platform that prioritizes data privacy and security.
9. AI-powered features: Utilizing AI in the interview process can help save time and improve hiring decisions. Choosing a platform that offers AI-powered features like interview intelligence can make all the difference in hiring a great team.
10. Excellent customer support: Inevitably, there will be questions or issues that arise when using any new software. Choose a platform with reliable and responsive customer support to help troubleshoot when needed.

With these factors in mind, you can narrow down your options and find the best video interview software for your team's needs. The reality of making this decision is that the platform you choose needs to fit your style, team, and needs - if you're doing in-person interviews, a one-way video interview platform isn't going to "cut it." So, take the time to research and demo different platforms before making a decision - your hiring success may depend on it.

AI Interview Software

The invention of artificial intelligence (AI) marked a dramatic evolution in hiring. The idea that machines (ie. computers) could perform human functions was pure speculation just a few years ago. Yet, today, we have solutions smart enough to work like a virtual assistant managing tasks and automating aspects of the hiring process- once thought to be a solely futuristic concept.

These tools mark a significant leap forward in efficiency. Blending candidate selection with streamlined operations in a way that doesn't sacrifice the personal touch necessary for effective recruitment. The AI interview platforms that have gained the most prominence recently offer features that range from candidate sourcing and interview bots to AI-generated interview questions and answers. These tools are collectively revolutionizing human interactions in the hiring process as they make it possible for recruiters, HR, and hiring managers to focus on the most important interactions in hiring.

One of the primary benefits of AI interview software is its ability to significantly reduce the initial screening time. Take pre-recorded video interview software for example. This category of interview intelligence software can assess responses to interview questions and evaluate not just what is said but how it's said, analyzing tone, language, and even non-verbal communication cues. The AI will pick up many things that even human eyes and ears miss. This level of depth will give employers better insights into candidates fit for a role before they even meet them- saving time and resources.

However, this level of sophistication also means that things can go wrong quite quickly if they're not properly attended to. We see this in all modern complex systems. For example, look at an older Honda Accord, it's amazing how they can keep going past 250,000 - 300,000 miles with regular oil changes. Now, compare that to a modern Range Rover that'll cost you over $2500 a year just in service. It's not that the Range Rover is bad- in fact they're incredibly capable, elegant vehicles when taken care of properly, but they require additional awareness and maintenance to run well.

Selection of the right interview platform works the same way. To get the most out of them, regular tracking and attention must be given to your primary metrics to ensure nothing is slipping through the cracks. This means actively monitoring your results to ensure they align with your company's values and culture. Without awareness (the proper employee training), biases can potentially be introduced, which defeats the primary purpose of using AI-powered interview platforms to begin with. At its core, AI is quite simple. Large language models (LLMs) are programmed like a filter to give you what you need. This means to generate the best results, you need data (interviewer questions & candidate responses) to train the model properly.

In conclusion, if you're considering AI interview platforms, make sure they align with your goals and values. While integrating these tools offers many benefits, including bias reduction and efficiency, challenges such as data privacy, impersonality, and potential technical issues must be addressed before they become problematic. Do your research, demo, sign up for a few free trials, chat with sales and product teams, and read reviews on G2, TrustPilot, and other online review platforms to get a good understanding of the platform's strengths and weaknesses before making your final decision.

If you'd like to see how interview intelligence software can help you make better, more objective hiring decisions, book a demo of Pillar today.