How To Train Interviewers Using AI Feedback
AI tools can be used during your company’s interviews to create a structured process and identify interviewer skills that need improvement. Pillar offers AI interviewer coaching as a part of our interview intelligence platform. Here are several ways AI feedback helps train interviewers:
Guided Interviews
Our AI technology guides interviewers with an AI-generated interview guide. With this AI interview tool, you can select or create questions that are most relevant to the role you are hiring for to develop a standardized interview guide. Asking applicants the same questions allows for a fair comparison between candidates.
With Pillar’s Interview Copilot, your interviewers will receive live guidance throughout the interview, with the interview questions appearing in their video chat window. Our AI tools also provide real-time feedback for interviewers by suggesting follow-up questions based on candidate responses. This helps interviewers stay on topic without deviating into irrelevant questions.
As part of our platform, Pillar provides an Interview Insights Center to analyze individual interviews and provide information on overall interviewer performance. Pillar tracks interview information such as the number of questions being asked, interviewer and interviewee talk time, and how much of the interview guide is completed. This displays how well interviewers are adhering to the interview guide and if they are giving their candidates sufficient time to speak.
Flagged Bias
Your company can use AI tools to analyze the language and patterns of interviews. This allows AI feedback to flag potential bias and irrelevant topics. Having a tool analyze areas of potential bias provides an objective perspective instead of relying on personal opinion to determine interviewer bias. AI feedback allows interviewers to identify areas of personal bias and focus more on candidates’ skills in future interviews. Removing personal bias from interviews helps prevent the loss of diverse candidates during the hiring process.
Our AI platform helps your company train interviewers by providing automatic coaching. Pillar flags off-topic follow-up questions, harmful language, underlying assumptions, and other irrelevant content in interviews. This information is identified as Coachable Moments and appears as part of the Interview Insights Center. This center also includes information about scoring trends. Pillar provides interviewers with scorecards to rate candidate skills during interviews. Significant differences in scores for a candidate may indicate interviewer bias or inconsistent scoring, highlighting areas for interviewers to improve.
AI-Generated Suggestions
With AI feedback, interviewers can receive tips for improving their interviewing skills based on data. After identifying coaching moments from the interview, Pillar provides interviewers with AI-generated suggestions for improvement. These suggestions may include focusing questions on the candidate’s skills and experience and avoiding harmful, stereotypical assumptions.
Explore Pillar's AI Interview Technology
Our platform provides AI-generated summaries of interviews and video clips that interviewers can share with hiring managers. Interviews are also recorded and automatically transcribed, allowing interviewers and managers to review interviews as needed. Our platform includes a customizable training center to provide your interviewers with educational materials about interview practices and guidelines. Pillar can be synched with your existing technology, including applicant tracking systems, video software, and calendar applications. Take a product tour of Pillar or schedule a demonstration today to learn more about our AI interview software.
