What Did ChatGPT Have to Say About Interview Intelligence?

ChatGPT has taken the social media world by storm and has garnered attention for its detailed responses and articulate answers. In case you missed it, ChatGPT, developed by OpenAI, is a chatbot that enables human-like conversations.

As we use AI here at Pillar to generate skills-based highlight clips from recorded interviews, we wanted to see what ChatGPT had to say about interview intelligence and interviewing itself.

Here’s how our brief Q&A session went…

‍Question: What is interview intelligence?‍

‍ChatGPT Response: Interview intelligence is the ability to perform well in job interviews. This can include having a good understanding of the job you are applying for, as well as having good communication skills and the ability to answer questions confidently and effectively. It also involves being able to prepare for an interview by researching the company and the person who will be conducting the interview, as well as anticipating the types of questions that may be asked and thinking about how you will answer them. Overall, interview intelligence is about being able to present yourself in the best possible light and make a positive impression on the interviewer.

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‍Question: What are the benefits of an interview intelligence platform? ‍

‍ChatGPT Response: An interview intelligence platform can offer several benefits, including:

1.) Improved hiring outcomes: By providing data-driven insights into candidate performance, an interview intelligence platform can help hiring managers make more informed decisions about who to hire. This can lead to improved hiring outcomes, including higher retention rates, better job performance, and lower turnover rates.
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2.) Time and cost savings: An interview intelligence platform can automate many of the manual tasks associated with interviewing, such as scheduling and follow-up, freeing up time for recruiters and hiring managers to focus on higher-value activities. Additionally, by reducing the number of interviews needed to make a hiring decision, an interview intelligence platform can save on recruitment costs.
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3.) Increased fairness and objectivity: An interview intelligence platform can help reduce bias in the hiring process by standardizing interview questions and evaluation criteria, ensuring that each candidate is evaluated on the same criteria. 
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4.) Improved candidate experience: An interview intelligence platform can provide a more seamless and efficient interview experience for candidates, helping to create a positive impression of the company and potentially improving the candidate’s perception of the hiring process.
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5.) Enhanced analytics and reporting: An interview intelligence platform can provide detailed analytics and reporting on the hiring process, including candidate performance, interview feedback, and overall recruitment metrics. This data can be used to continuously improve the hiring process and identify areas for improvement.

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‍Question: How do improvements to quality of hire affect a business?‍

‍ChatGPT Response: Improving the quality of hire can have a number of positive effects on a business. For one, it can lead to increased productivity and efficiency among employees, as well as higher levels of job satisfaction and morale. This can translate into higher levels of customer satisfaction and loyalty, which can in turn lead to increased revenue and profits for the business. Additionally, hiring high-quality employees can reduce turnover and the costs associated with training and onboarding new employees. Overall, improving the quality of hire can have a positive impact on a business’s bottom line.

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Question: How can talent acquisition teams improve their interview process?

ChatGPT Response: There are several ways that talent acquisition teams can improve their interview process. One way is to carefully craft a set of interview questions that are specifically designed to assess the skills, experience, and qualifications of the candidates. This can help to ensure that the team is asking the right questions and getting the information they need to make informed hiring decisions.

Another way to improve the interview process is to provide clear, detailed information to candidates beforehand about what to expect during the interview. This can help to set appropriate expectations and reduce anxiety for the candidates, leading to a better overall experience.

It can also be helpful to have a structured interview process in place, with multiple interviews or rounds of interviews with different team members. This can provide a more comprehensive view of the candidate and their fit with the company. Finally, it’s important to provide timely and constructive feedback to candidates, both those who are ultimately hired and those who are not. This can help to improve the candidate experience and may even lead to better relationships with potential future hires.

Question: What are the best job interview questions to ask?

ChatGPT Response: When conducting a job interview, it is important to ask questions that will help you get a better understanding of the candidate’s skills, experience, and qualifications. Some examples of good questions to ask in a job interview include:

*Can you tell me about your previous work experience and how it relates to this position?
*What are your strengths and weaknesses?
*Why do you want to work for our company?
*How do you handle difficult situations or conflicts at work?
*Can you provide examples of times when you have successfully solved a problem or completed a challenging project?

It is also a good idea to ask open-ended questions that encourage the candidate to provide more detailed and specific answers, rather than just yes or no responses. This can help you get a better sense of the candidate’s thought processes and problem-solving abilities. Ultimately, the best job interview questions are those that are tailored to the specific position and company, and that will help you determine whether the candidate is a good fit for the role.

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‍ChatGPT + Interview Intelligence

While ChatGPT may have a few things to learn about what interview intelligence is, we were impressed with its answers on how quality of hire impacts a business and what TA teams can do to improve their interview process.

You can take ChatGPT for a spin yourself here. However, be forewarned…their system has been periodically unavailable recently due to extremely high demand.

We’re curious to see how ChatGPT progresses, and we’re also actively working to bring similar innovations to the Pillar platform. If you’re equally interested and excited about AI, we’d love to chat with you about how Pillar can help you interview effectively and select the right candidates every time. You can schedule a 30-minute demo here.