When it comes to conducting great interviews, it’s important to make sure that you are utilizing the tools at your disposal and taking advantage of the opportunities that the market provides. In 2023, the best interview platforms on the market are those that offer added benefits and features, from interview intelligence like Pillar’s platform, to AI assistance, to interview recording software. While these many features contribute to the exceptional programs on the market right now, what makes an online interview app the best interview platform? Let’s dig in. 

Interview recording software, whether it’s AI-powered or not, is the most popular software to use today. In 2023, businesses aren’t necessarily asking candidates to come in to the office for interviews anymore, at least not until the hiring team is sure that the candidate is someone that they really want to meet. But how do they get to that point? Utilizing exceptional interview recording software can help. Unlike a traditional Zoom call, interview recording software, especially the kind that also features interview intelligence, can take your interview to the next level. 

Interview recording software offers numerous benefits that significantly enhance the interviewing process and streamline data management. One of the primary advantages is improved accuracy and comprehension. With interview recording software, every word, nuance, and tone of the conversation is captured accurately, minimizing the risk of misinterpretation or missing crucial information. This is particularly valuable in contexts where precise information and context are vital, such as legal proceedings, medical consultations, and investigative interviews.

Efficiency is another major benefit. Interview recording software eliminates the need for manual note-taking during interviews, allowing interviewers to fully engage with the conversation and maintain better eye contact and rapport with interviewees. After the interview, the software facilitates easy playback and review, enabling interviewers to extract accurate quotes, analyze responses, and derive insights more effectively. This streamlined process saves valuable time and reduces the risk of omitting key details during transcription.

Data organization and retrieval are significantly improved with interview recording software. Traditional note-taking methods can lead to scattered information, making it challenging to locate specific details later. Interview recording software often comes with features for tagging, categorizing, and indexing interviews, making it simple to retrieve information when needed. This organization also supports collaboration among team members who can access and analyze interviews from a centralized platform, enhancing teamwork and decision-making.

If you are new to using video interview software, you may not know yet which are the best interview platforms available. This can be difficult to simply search for on the internet because the answer is so subjective. Some people may prefer simple video platforms while others want additional features like AI assistance, interview intelligence, data record keeping, etc. We’ll examine some of the additional features that you may want to use in the next section and begin narrowing down your search to some of the more commonly used interview recording software platforms. 

Most Common Virtual Interview Platforms

As you are searching for the most common virtual interview platforms, or pre-recorded video interview software, you will likely first stumble upon the platforms that are commonly used for video interviewing, although not necessarily optimized for it. The most common platforms in use, though not necessarily the best video interviewing software, are:

Zoom: Zoom is one of the most well-known and widely used virtual interview platforms. It offers video conferencing, audio conferencing, and collaboration features. Zoom provides a user-friendly interface that allows participants to join meetings via a web link, making it accessible and convenient. It supports video and audio calls, screen sharing, and real-time chat, which are all essential for conducting virtual interviews. Zoom also offers recording capabilities, allowing interviewers to record the entire interview for later review or sharing with others. It has both free and paid plans, with the paid plans offering more advanced features such as longer meeting durations and greater participant numbers.

Microsoft Teams: Microsoft Teams is a collaboration platform that includes features for virtual meetings and interviews. It's particularly popular among businesses that use Microsoft's suite of productivity tools. Teams offers video and audio calling, screen sharing, file sharing, and integrated chat. One of its strengths is seamless integration with other Microsoft products like Outlook and Office 365, making it easy to schedule and organize interviews. Teams also provides the option to record meetings, and recordings can be stored in Microsoft's cloud storage service, OneDrive. It offers both free and premium plans with varying levels of features and storage.

Google Meet: Google Meet, formerly known as Google Hangouts Meet, is a video conferencing platform developed by Google. It's tightly integrated with Google Workspace (formerly G Suite) tools such as Google Calendar and Gmail. Google Meet allows users to schedule and join meetings directly from Google Calendar events. It offers features like real-time captioning, screen sharing, and the ability to join meetings directly from web browsers without the need to install any software. Google Meet also provides recording functionality, and recordings are automatically saved to Google Drive. Initially introduced as an enterprise tool, Google Meet has expanded its availability and offers both free and paid plans.

These virtual interview platforms have become essential tools for conducting remote interviews, connecting with candidates or colleagues worldwide, and maintaining effective communication in today's digital age. Each platform offers its own set of features and integration capabilities, catering to various needs and preferences of users.

Again, if you’re looking for the best app for recording video interviews, that answer is subjective, but some of the most popular platforms currently are AI interview software. What sets AI-powered platforms apart?

AI interview software, also known as AI-powered interview platforms or conversational AI platforms, stands out from traditional virtual interview platforms due to its integration of artificial intelligence and advanced technologies. Here are some key ways in which AI interview software differs from conventional solutions:

1.) Automated Candidate Screening: AI interview software often includes automated screening capabilities. It can analyze resumes and applications to identify the most suitable candidates based on predefined criteria. This saves recruiters significant time by shortlisting candidates before the interview process even begins.

2.) Conversational AI: AI interview software employs natural language processing (NLP) and machine learning to create intelligent conversational experiences. It can engage candidates in interactive interviews, asking them relevant questions and adapting the conversation based on their responses. This helps in assessing candidates' communication skills, problem-solving abilities, and cultural fit.

3.) Behavioral Analysis: Some AI interview software can analyze candidates' responses for behavioral cues and patterns. This can provide insights into a candidate's personality traits, emotions, and potential cultural alignment with the organization.

4.) Bias Mitigation: AI interview software can be designed to minimize unconscious bias in the interview process. By using standardized questions and evaluation criteria, it reduces the potential bias that might arise from variations in interviewers' questioning styles.

5.) Predictive Analytics: AI interview software can leverage historical interview data to provide predictive insights about candidate performance and job fit. This can aid in making more informed hiring decisions.

6.) Efficiency and Scalability: AI interview software can handle a high volume of interviews simultaneously. It eliminates scheduling conflicts and geographical limitations, allowing recruiters to reach a wider pool of candidates without being constrained by time zones.

7.) Continuous Learning: AI interview platforms can learn from interactions and continuously improve their performance. As more interviews are conducted, the system becomes better at understanding nuances and generating insightful assessments.

8.) Data-Driven Insights: These platforms generate data-driven insights about candidates, which can help recruiters and hiring managers make informed decisions based on objective metrics.

9.) Personalization: AI interview software can customize the interview experience based on the role and the organization's specific requirements, tailoring questions and evaluations accordingly.

10.) Integration with ATS: Many AI interview platforms seamlessly integrate with Applicant Tracking Systems (ATS) and other HR software, enabling a streamlined recruitment workflow.

Video Interviewing Platform

You can see by now that the variety of video interviewing platforms on the market is vast. Your ultimate selection will likely come down to what specific needs you have for your use of online interview platforms for your business. Rather than searching for the best video interviewing platforms, it would likely be in your best interest to find several which have features that you would like to try and do a trial period to try out each of them. This way you will learn which software works best for your needs, which features you find most useful, which you could do without, etc. 

Your takeaway should be that after you do your research, you will need to try the interview intelligence or video interviewing platform software yourself to find out whether it works for you. 

In the ever-evolving landscape of recruitment and hiring, the emergence of AI and video interviewing platforms has brought a transformational shift in how organizations connect with candidates. As we've explored in this article, these platforms harness the power of technology to streamline processes, enhance candidate assessment, and revolutionize the way interviews are conducted.

The diversity of AI and video interviewing platforms available on the market reflects the dynamic needs of recruiters, hiring managers, and candidates alike. From AI-driven conversational platforms that assess candidates' communication skills and cultural fit to video platforms that facilitate global connections, each solution offers a unique set of features tailored to different aspects of the recruitment process.

The rise of AI has introduced automation and data-driven insights into the interview process, enabling recruiters to make more informed decisions. Conversational AI platforms, with their ability to engage candidates in interactive dialogues, assess behavioral cues, and predict job performance, hold the promise of more efficient, consistent, and bias-free assessments.

Video interviewing platforms, on the other hand, transcend geographical limitations, enabling organizations to cast a wider net and connect with talent across borders. The flexibility they offer in scheduling, recording, and reviewing interviews brings unprecedented convenience and efficiency to both sides of the hiring equation.

As organizations embrace these advanced technologies, it's important to consider the balance between innovation and human touch. While AI and video interviewing platforms can undoubtedly enhance efficiency, they must be employed thoughtfully to ensure that candidates still experience a meaningful and respectful interview process.

Have you used AI-powered or interview intelligence software in your workplace? What was your experience?