Client Manager

Skill: Selling Security Services and Technology Solutions

1. What strategies have you used to successfully sell these services and solutions?
2. Can you provide an example of a complex sale you managed and how you navigated it?
3. What is your process for identifying potential clients for security services and technology solutions?
4. Can you describe a time when you had to sell a solution that the client was initially resistant to?
5. What is your approach to upselling or cross-selling security services and technology solutions?

Skill: Strategic Account Management

1. Can you provide an example of a strategic account management plan you developed and executed?
2. How do you approach building relationships with key executives and sponsors within assigned accounts?
3. What is your process for identifying and understanding a client's core security concerns?
4. Can you describe a time when you had to adapt a strategic account management plan to meet a client's needs?
5. What is your approach to building and maintaining relationships with clients as part of strategic account management?

Skill: Building Productive Business Relationships

1. Can you provide an example of a productive business relationship you built and how it benefited your work?
2. How do you approach building relationships with key executives and sponsors within assigned accounts?
3. What is your process for maintaining productive business relationships?
4. Can you describe a time when you had to leverage a business relationship to achieve a goal?
5. What methods do you use to build trust and rapport in business relationships?

Skill: Effective Communication

1. Can you provide an example of a situation where your effective communication skills were crucial?
2. How do you approach communicating complex information to clients?
3. What is your process for ensuring that your communication is clear and understood?
4. Can you describe a time when you had to leverage your communication skills to resolve a conflict?
5. What is your approach to giving and receiving feedback?

Skill: Negotiation

1. Can you provide an example of a successful negotiation you conducted?
2. How do you approach preparing for a negotiation?
3. What is your process for handling objections or pushback during a negotiation?
4. Can you describe a time when you had to leverage your negotiation skills to achieve a goal?
5. What is your approach to closing a negotiation and ensuring all parties are satisfied with the outcome?

Additional Notes

1. Remember to assess the candidate's cultural fit within the organization.
2. Consider the candidate's ability to work in a team and collaborate with various stakeholders.
3. Assess the candidate's ability to handle pressure and manage multiple tasks simultaneously.
4. Consider the candidate's ability to learn and adapt to new technologies and trends in the security industry.
5. Assess the candidate's problem-solving skills and their ability to think strategically.