Employee Experience Manager
Skill: Employee Lifecycle Mapping
- Can you describe your experience with mapping the employee lifecycle in a previous role?
- How have you used employee lifecycle mapping to improve the employee experience?
- Can you provide an example of how you've used 'voice of employee' insights to drive action planning?
- What strategies have you used to support the attraction, retention, performance, and growth of a diverse workforce?
- How have you ensured that the employee experience is inclusive and engaging during key moments such as onboarding, induction, recruitment, and offboarding?
Skill: Recognition
- Can you describe your experience with providing equitable and inclusive formal and informal pathways for staff recognition?
- What is your approach to strategic oversight of awards programs, such as the Living Our Values Awards (LOVA)?
- Can you provide an example of how you've coordinated an annual Service Recognition event?
- How have you ensured that nominees for awards are acknowledged in a timely fashion?
- What is your approach to preparing and distributing certificates for service recognition awards?
Skill: Performance Development
- Can you describe your experience as a subject matter expert on the Performance Development Review (PDR) business process?
- What is your approach to providing education and support to managers on how to conduct inclusive, effective PDR discussions?
- How have you monitored and driven completion rates for PDR through HR Business Partners/Officers/Administrators?
- Can you provide an example of how you've used PDR development data reports to inform education and training needs?
- What is your approach to supporting leaders and managers to aim for 100% PDR compliance?
Skill: Staff Wellbeing
- Can you describe your experience with monitoring indicators of organizational wellbeing?
- What is your approach to providing trend analysis, advice and insights on actions to key stakeholders to improve the employee experience?
- How have you collaborated with Equity & Inclusion Networks to support the implementation of a wellbeing strategy?
- Can you provide an example of how you've improved indicators of organizational health?
- What is your approach to monitoring indicators of organzational wellbeing?
Skill: Staff and Team Development and Training
- Can you describe your experience with improving the quality and skills of managers and building programs to support new manager orientation and succession?
- What is your approach to developing the workforce in inclusive people management essentials?
- How have you identified training needs using data from employee surveys, PDR reports, manager, HR and/or staff feedback, equity & inclusion networks?
- Can you provide an example of how you've ensured that all senior executives complete SCV Clinical Governance and Just Culture training?
- What is your approach to providing team development support and solutions?
Additional Notes
- Remember to assess the candidate's communication skills and their ability to articulate their thoughts clearly and concisely.
- Look for evidence of the candidate's ability to work collaboratively with different teams and stakeholders.
- Assess the candidate's problem-solving skills and their ability to use data to inform decision-making.
- Look for evidence of the candidate's commitment to diversity, equity, and inclusion.
- Assess the candidate's ability to manage multiple projects and priorities effectively.