IT Manager

Skill: Strategic Planning

1. Can you describe a time when you developed and implemented an IT strategy aligned with a company's goals and objectives?
2. How do you analyze departmental needs and identify vulnerabilities to boost productivity, efficiency, and accuracy?
3. Can you provide an example of how you ensured network components worked together seamlessly to meet business needs?
4. How do you stay informed about new features and competitor solutions?
5. Can you describe a time when you had to adjust your strategic plan due to unforeseen circumstances? How did you handle it?

Skill: Infrastructure Management

1. Can you describe your experience in maintaining and optimizing essential IT infrastructure?
2. How do you ensure the security of data, network access, and backup systems?
3. Can you provide an example of a time when you oversaw the implementation and maintenance of hardware and software systems?
4. What steps do you take to ensure that IT infrastructure is optimized?
5. How do you handle security issues in the IT infrastructure?

Skill: Project Management

1. Can you describe a time when you were responsible for a project within a larger business initiative?
2. How do you ensure that IT projects are deployed on time, within scope, and within budget?
3. What project planning software do you use to track tasks, schedules, and ROI?
4. Can you provide an example of a time when you had to manage an IT project?
5. What steps do you take to ensure that projects are deployed on time?

Skill: Supervisory

1. Can you describe a time when you led and managed a team of IT professionals?
2. How do you provide guidance and mentoring to staff?
3. Can you provide an example of a time when you had to delegate tasks and responsibilities for best outcomes?
4. What steps do you take to address undesired outcomes with instruction for best outcome?
5. How do you handle issues with staff performance?

Skill: Vendor Management

1. Can you describe a time when you analyzed processes, technologies, and vendors to find areas for improvement?
2. How do you negotiate contracts for IT hardware, software, and services?
3. Can you provide an example of a time when you had to manage vendor relationships to ensure the organization’s needs are achieved?
4. What steps do you take to analyze processes, technologies, and vendors?
5. How do you handle issues with vendor contracts?

Additional Notes

1. Ensure to assess the candidate's ability to work remotely or come in during off-hours for critical matters.
2. Check if the candidate is open to occasional travel to vendors, workshops, and conferences.