Solution Consultant

Skill: Knowledge Amplification

  1. Can you describe a time when you had to elevate a team's product expertise?
  2. What strategies do you use to ensure that your team fully understands a product?
  3. Can you provide an example of a complex product or service you had to explain to a non-technical team?
  4. What do you think is the most effective way to communicate technical information to non-technical people?
  5. Can you describe a time when you had to use your product knowledge to solve a complex problem?

Skill: Value Articulation

  1. Can you describe a time when you had to demonstrate the value of a product or service to a client?
  2. How do you ensure that clients understand the tangible benefits of a product or service?
  3. Can you describe a time when you had to use your value articulation skills to overcome a sales objection?
  4. How do you ensure that your value articulation is always aligned with the company's value proposition?
  5. Can you provide an example of a time when you had to articulate the value of a new product or service?

Skill: Strategic Influence

  1. Can you describe a time when you had to influence a team to adopt a new strategy?
  2. What strategies do you use to foster a culture of continuous learning within a team?
  3. Can you provide an example of a time when your strategic influence directly contributed to a successful sale?
  4. How do you ensure that your strategic influence aligns with the company's key objectives?
  5. Can you provide an example of a time when your strategic influence directly contributed to a successful client relationship?

Skill: Sales Collaboration

  1. Can you describe a time when you had to collaborate with a sales team to achieve a common goal?
  2. What strategies do you use to forge strong partnerships with sales teams?
  3. Can you provide an example of a time when your sales collaboration skills directly contributed to a successful sale?
  4. How do you ensure that your sales collaboration aligns with the company's sales objectives?
  5. Can you provide an example of a time when your sales collaboration directly contributed to a successful client relationship?

Skill: Customer Advocacy

  1. Can you describe a time when you had to advocate for a customer within your organization?
  2. What strategies do you use to establish yourself as a trusted advisor to customers?
  3. Can you provide an example of a time when your customer advocacy skills directly contributed to a successful sale?
  4. How do you ensure that your customer advocacy aligns with the company's customer service objectives?
  5. Can you provide an example of a time when your customer advocacy directly contributed to a successful client relationship?

Additional Notes

  1. Remember to assess the candidate's ability to communicate clearly and listen actively.
  2. Look for evidence of the candidate's ability to build meaningful relationships and gain alignment internally and externally.
  3. Assess the candidate's ability to adjust quickly to changing circumstances and thrive in a dynamic environment.
  4. Look for evidence of the candidate's commitment to continuous learning and improvement.
  5. Assess the candidate's interest in understanding and desire to master intricate and innovative technologies and products.
  6. Look for evidence of the candidate's passion for the organization's purpose and commitment to working towards achieving shared goals.